Administration Officer Cover Letter Australia Flag


I applied online. The process took 3 weeks. I interviewed at Singapore Airlines in April 2010.


The company provided detailed, concise information with regards to interviews and test preparation.
There were 2 rounds of face-to-face interviews, coupled with numerical/reasoning/abstract/writing tests on both days.

It is not difficult to get this job at all. For the tests, brush up on your thought process on current topics, and familiarize yourself with summary writing. The other tests can be done well - just keep calm.
For interviews, they ask very general questions (no competency based ones at all) about current affairs, your opinions, your knowledge about the company, your hobbies, past leadership positions, your background and so on. They are interested in an individual who thinks, has good decisive opinions and is up to date with world affairs.

Senior management appears friendly, however work culture is rigid and controlled - speaking up out of place is discouraged, rule/protocol-following is encouraged. HR manner of work shows that they value the employee only when he/she is of any use to them, otherwise they can't be bothered.

Advancement opportunities are poor, merely a fixed $250 increment per year for the first 2 years, regardless of performance. The management trainee training track is superficial - no specialized training is given, everybody comes in as a 'management trainee'. Rotation is only allowed after 2 years of work, subject to individual posting rather than a career track.

Interview Questions

  • Since you went on exchange to Europe, what are your thoughts on Europe's legal/fiscal system and how does it compare to Singapore?   1 Answer

Reasons for Declining

Uncompetitive compensation, poor advancement, and I dislike their work ethnic/culture

Singapore Airlines 2010-07-12 03:08 PDT

Thomas Vance
36 Ginger St
Nyland VIC 3537
M: 0400 000 000


Linda Fong
Melbourne Nursing School

Dear Ms Fong,

RE: Administrative Officer position

I am writing to apply for the Administrative Officer position as advertised on the Melbourne Nursing School website.

I am currently employed as an Administrative Officer at the University of Victoria and have five years of experience working in office administration. In my present role I enjoy the dynamic environment of the tertiary education setting and have an excellent understanding of the processes and procedures that operate in an academic environment. I am also aware of the manner in which staff can contribute positively to the academic community.

I have had extensive experience in providing administrative support to senior academics and clinicians, including managing the organisation of courses, answering telephone and email enquiries, administering databases, collecting and analysing research information and producing statistical reports. I also have previous administrative experience in a medical setting, and spent three years working in the Research Development Office of Royal Prince Harry Hospital. During this time I undertook a Medical Terminology Course and gained an understanding of the communication protocols required in this environment.

One of my strengths is my ability to multi-task and carry out the diverse range of responsibilities attributed to administrative staff in a timely and effective manner. This can range from processing financial information to undertaking OH&S inspections, and I have demonstrated that I am keen to take initiative and work collaboratively with other staff to make office processes as efficient as possible. I possess advanced skills in using TRIM and Microsoft Office programs, am passionate about building relationships with colleagues and stakeholders, and I put people at ease with my friendly and professional manner.

Thank you for considering my application and I look forward to discussing my candidacy with you in further detail.

Yours sincerely,

[Sign here]

Thomas Vance

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